Frequently Asked Questions
1. Where are the cuts of meat located on the animal?
Below is a diagram showing where each of the cuts can be located.
![Beef cuts diagram](https://cdn.shopify.com/s/files/1/0531/6476/9474/files/Beef_cuts_diagram_top_res_480x480.png?v=1627279979)
![Lamb cuts diagram](https://cdn.shopify.com/s/files/1/0531/6476/9474/files/Lamb_cuts_diagram_480x480.png?v=1627281399)
2. Is your meat frozen or chilled?
The majority of our meat is sold frozen in vacuum sealed packaging. This reduces waste. If you prefer chilled meat then please get in contact with us and we will let you know when we have chilled meat arriving. Our bulk meat sales (ie. whole beef or side of lamb) are sold chilled.
3. How can I order produce?
Place your order through our online store.
Select from one of our delivery or pick-up options:
- We deliver to Kangaroo Valley, surrounding suburbs and Sydney's Northern Beaches upon request.
- Collect from our stall at the Kangaroo Valley markets on the second Sunday of every month.
- Pick-up your order straight from our farm door in Kangaroo Valley.
4. Do you ship your goods?
Unfortunately we do not provide shipping at this time. You are welcome to pick up you order from Winderong Farm or we are happy to deliver if you're close by.
5. Do you take custom orders?
Yes we do, please contact us to discuss your order.
6. Can I recycle the packaging?
Our meat comes in vacuum sealed plastic bags. After use these bags can be cleaned, dried and recycled at your local REDcycle drop off point (usually the bins can be found at Coles and Woolworths).